Personal Injury Handler jobs at Sedgwick International UK United Kingdom. Apply

Are you passionate about helping others and seeking a rewarding career? Look no further than becoming a Personal Injury Handler at Sedgwick International UK in the United Kingdom! If you have a keen eye for detail, excellent communication skills, and a desire to make a difference in people’s lives, this could be the perfect job for you. In this blog post, we will explore what it means to be a Personal Injury Handler, the responsibilities that come with the role, the qualifications required to excel in this field, and why working as a Personal Injury Handler can bring immense satisfaction. So let’s dive right in and discover how you can turn your passion into purpose with Sedgwick International UK!


What is a Personal Injury Handler?

A Personal Injury Handler is a professional who works closely with individuals who have suffered from personal injuries, such as accidents or workplace incidents. They play a crucial role in helping these individuals navigate through the complex process of filing insurance claims and seeking compensation for their losses.

As a Personal Injury Handler, you will be the point of contact for clients, providing them with guidance and support throughout their claim journey. You will gather all necessary information regarding the incident, including medical records and statements from witnesses, to build a strong case on behalf of your client.


One of the key responsibilities of a Personal Injury Handler is to liaise with insurance companies and negotiate settlements on behalf of their clients. This requires excellent communication skills and an in-depth understanding of legal processes related to personal injury claims.

Additionally, Personal Injury Handlers must stay updated on current legislation surrounding personal injury cases to ensure that they are providing accurate advice to their clients. They must also possess strong investigative skills to uncover any evidence that can strengthen their client’s claim.

Being a Personal Injury Handler requires empathy, attention to detail,
and resilience in dealing with sensitive situations. It is not only about advocating for your clients but also making sure they feel heard and supported throughout the entire process.

Duties of a Personal Injury Handler

As a Personal Injury Handler, you play a crucial role in helping individuals navigate the often complex and overwhelming process of filing personal injury claims. Your duties go beyond just managing paperwork; you are responsible for ensuring that clients receive the support they need during what can be an emotionally challenging time.


One of your primary responsibilities is to gather evidence and information related to each case. This may involve interviewing clients, witnesses, and experts, reviewing medical records and police reports, and conducting research to build a strong claim. Attention to detail is key as any missing or inaccurate information could jeopardize the success of the case.

Once all necessary documents are collected, you will then analyze them to determine liability and potential damages. This requires knowledge of relevant laws and regulations pertaining to personal injury cases. You must also possess excellent negotiation skills as you will be negotiating settlements with insurance companies on behalf of your clients.

A significant part of your role involves providing ongoing support to clients throughout their legal journey. This includes keeping them informed about the progress of their case, answering their questions or concerns promptly, and offering guidance on next steps.

In addition to client management tasks, you may also collaborate with other professionals such as attorneys or medical experts when necessary. Effective communication skills are essential in these collaborations as you will need to convey complex information in clear terms.

Being a Personal Injury Handler can be demanding but rewarding work. It allows you to make a difference in people’s lives by advocating for their rights and helping them receive compensation for their injuries or losses suffered due to someone else’s negligence.

Qualifications needed to be a Personal Injury Handler

Becoming a Personal Injury Handler requires a specific set of skills and qualifications. While there is no one-size-fits-all approach, certain requirements are commonly sought after in this field.

First and foremost, having a solid educational background is essential. A bachelor’s degree in law, criminal justice, or a related field can provide you with the foundational knowledge needed for this role. Additionally, obtaining any relevant certifications or licenses can further demonstrate your commitment to the profession.

In addition to formal education, strong communication skills are crucial for success as a Personal Injury Handler. You will often be interacting with clients who may be going through difficult times; therefore, empathy and compassion are key attributes that should shine through in all your interactions.

Analytical thinking is another important skill for this role. As a Personal Injury Handler, you will need to review complex medical records and legal documents related to personal injury cases. Being able to analyze information carefully and make sound judgments based on evidence is vital.

Staying up-to-date with current laws and regulations surrounding personal injury claims is essential. This field evolves constantly, so it’s important to continuously educate yourself on new developments that may impact your work as a handler.

While these qualifications form the foundation for becoming a successful Personal Injury Handler, it’s worth noting that experience plays an equally significant role in gaining expertise within the industry. Practical experience working on personal injury cases provides valuable insights into different scenarios and helps refine your skills as you navigate various challenges.

The benefits of working as a Personal Injury Handler

Working as a Personal Injury Handler comes with its fair share of rewards. Here are some of the key benefits that you can enjoy in this role:

1. Job Security: With an increasing number of personal injury cases being reported, the demand for skilled professionals in this field is on the rise. This means that there is generally good job security and stability for Personal Injury Handlers.

2. Competitive Salary: As a Personal Injury Handler, you can expect to earn a competitive salary, which often includes attractive bonuses and additional incentives based on performance.

3. Career Progression: The field of personal injury law offers ample opportunities for career growth and progression. Starting out as a Personal Injury Handler can be just the beginning, with potential to advance to more senior positions or even pursue further legal qualifications.

4. Variety in Work: Handling personal injury claims involves dealing with different types of cases and clients on a daily basis. This dynamic nature keeps the work interesting and provides opportunities to continually learn and develop new skills.

5. Making a Difference: One of the most satisfying aspects of being a Personal Injury Handler is knowing that your work directly impacts people’s lives during difficult times. By helping individuals navigate through their personal injury claims, you have the opportunity to make a positive difference in their lives.

6. Professional Development Opportunities: Many organizations provide ongoing training programs and support for professional development within this field. This helps enhance your knowledge base and stay up-to-date with industry changes, ensuring you remain at the top of your game.

Working as a Personal Injury Handler offers job security, competitive compensation, career progression opportunities, variety in work tasks, making meaningful contributions to others’ lives, and access to continuous professional development initiatives – all while playing an essential role in assisting those who have suffered from personal injuries.

The Role:

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.  When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.  It’s an ideal environment for working alongside and interacting with fellow colleagues.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Can you stand in our customer`s shoes? Most of us know that being in a motor accident or the theft of your car can be distressing. We recognise the importance of having transport to hand and can help our valued clients in providing expert assistance in such situations.

As a Personal Injury Claims Handler you`ll have full responsibility for each individual insurance claim you deal with. The key to success will be constant contact with all stakeholders to ensure first class customer service. You`ll also be involved in some investigation, negotiation, assist with settlement of claims and help in liaising with underwriters, solicitors and third parties.

Our claims can be so diverse, so you`ll need to have superb empathetic skills, take a neutral view and remain calm when the pressure is on.

You will have/be:

  • Knowledge of motor and personal injury claims handling – This is essential
  • Knowledge of £50k plus personal injury claims would be an advantage
  • Excellent Customer Service skills within an office environment
  • Proven ability to work on your own initiative as well as part of a team
  • Strong organisational skills and the ability to prioritise your workload
  • Ability to work to monthly targets and be able to demonstrate that you are a team player
  • Strong communication skills – both written and oral
  • IT literacy
  • As a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skills

What will you get for this role?

  • Competitive salary depending on skills, experience and qualifications
  • Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
  • Healthcare scheme
  • A Self Invested Personal Pension Scheme
  • Holiday allowance of 25 days plus bank holidays
  • Discounts on various products and services
  • Employee assistance programme for employee wellbeing
  • Life assurance
  • Group Income Protection
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app


Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others.

We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.